Like any part going into a vehicle, the voice files have to be defect free.  Imagine if the voice file in your navigation system told you to “EXIT FREEWAY ON THE LEFT”, but there was no exit. And let’s say it is raining, and a storm has knocked out the lights on the freeway, and you turn your car not onto an exit ramp but just onto the median into oncoming traffic.

Oops. Lawsuit.

Oops. Recall.

Oops. You’re out of a job.

Even though the cause of the above error had nothing to do with you, you lost your job because you were supposed to deliver a perfect voice file set.  The error was made by some overworked sound person who mislabeled an audio file.  So when the computer program went to get the “exit freeway on the right” voice file, the file that it found was “exit freeway on the left”.

And the Evaluation Engineer who was supposed to check all these files just happened to get a text message right when he was checking the file set and he never noticed “exit freeway on the left” file was mislabeled.

And this is how disasters happen. Disasters for the driver, for the car company, for your company, and for your career.

We take all the worry off your shoulders.  Our Six Sigma quality, voice file production line has seven tiers of Quality Assurance to catch mistakes before they ever get to you.

• Before the recordings are ever done, our voice coaches go through the script line by line checking for grammar, propriety, localization and language errors.
• During recording our Quality Assurance Auditor makes sure every line is recorded as scripted.
• During editing an editor’s assistant makes sure the final takes are selected and that the entire file is selected to be edited.
• After recording and before the files are sent to you, three more people listen to each audio file and crosscheck it against the script for accuracy and correct filename.

This is how we maintain our six sigma levels of quality.  Basically we just looked at all the places an error could occur and put in a production checklist step to prevent it.

We worry about all this so you don’t have to worry about your job.  We’re in it for the long haul.  We’ve got your back.

Your career’s in good hands….with The Association.